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Moboom Limited (trading as Hotfrog Group) (an Australian company)
Hotfrog Group recognises the importance of your privacy, and that you have a right to control
how your personal information is collected and used. We know that providing personal
information is an act of trust and we take that seriously. Unless you directly give
us consent to do otherwise, Hotfrog Group will only collect and use your personal information
as set out below.
Collection of information
The four main ways we collect personal information about you are:
when information about you is posted on a Hotfrog Group website, either by you or by a third
when you log into a Hotfrog Group website or otherwise submit personal information to Hotfrog Group;
when you use a Hotfrog Group website, in which case our system automatically collects information
relating to your visit to that website, such as your IP address; and
- through the operation of CatchBot, Hotfrog Group's web crawler (described in more detail below).
Third party consent
In addition, we may collect your personal information when you have given your consent
to another party who holds personal information about you to allow us access to
that personal information.
The type of information that we collect from you may include the following: your
name, phone number, address, email address, company position/title, credit card
details, IP address, cookies, personal information that you include in your business
profile or personal information that you email/send using email functionality on
a Hotfrog Group website.
Cookies are pieces of information that a website transfers to your computer's hard
disk for record keeping purposes. Most web browsers are set to accept cookies. Hotfrog Group
Cookies in and of themselves do not personally identify users, although they do
identify a user's browser. Cookies are useful to estimate our number of users and
determine overall traffic patterns through our website.
This may mean you will not be able to take full advantage of Hotfrog Group's services.
Hotfrog Group uses Google to serve advertisements when you visit a Hotfrog Group website. Google may
about goods and services which may be of interest to you. If you would like more
information about this practice and to know your choices about Google not using
cookies in this way, click here.
Using and disclosing your personal information
Our purpose in collecting information about you is to:
provide you with a better service experience with content and advertising that is
more relevant to your interests; and
create a business information database and associated content for use as part of
Hotfrog Group's online business. Whilst Hotfrog's business information database is designed to
operate as a business directory (not a directory of individuals) it is possible
that personal information may become included in the business information database.
Hotfrog Group will not use or disclose any information about you without your consent, unless:
the use or disclosure is for one of the purposes described above or otherwise permitted
by this policy;
- it is required or permitted by law (including by relevant privacy laws);
- we believe it necessary to provide you with a service which you have requested;
to protect the rights, property or personal safety of another Hotfrog Group website user,
any member of the public or Hotfrog Group; or
- any of the assets and/or operations of Hotfrog Group are being transferred to another party.
If you do not provide requested information, Hotfrog Group may not be able to provide you
with access to or full use of sections of the Hotfrog Group website.
Sometimes, the activities described above require us to share your personal information
with other organisations. The types of situations in which Hotfrog Group usually discloses
personal information, and the types of organisations to which such disclosure is
usually made, include the following:
The business information database is available via the internet to any member of
the public. It is also disclosed in its entirety to Hotfrog Group's related entities and to
other entities with whom Hotfrog Group has a business relationship, as part of Hotfrog Group's online
Hotfrog Group discloses personal information to its service providers, advisers and other
entities with whom Hotfrog Group has a business relationship, in the course of operating the
Hotfrog Group websites and Hotfrog Group online business and in the course of delivering the Hotfrog Group services.
In seeking to give you the most worthwhile experience of our websites possible,
Hotfrog Group may use your personal information to send you information and product updates
about Hotfrog Group websites and services, or other parties’ products and services, or to
permit other parties to send other information about products or services which
may be of interest to you.
We may contact you at any email or other address or contact point which we have
collected or obtained in order to:
contact you about your business profile or other content such as reviews which you
have posted on a Hotfrog Group website;
- provide you with updated information about Hotfrog Group websites; or
provide you with other information about other products or services which you may
If you are receiving promotional information from Hotfrog Group and do not wish to receive
this information any longer, you may remove your name from our list by contacting
the Hotfrog Group Privacy Officer at Contact us
and asking to be removed from our mailing list. Please allow 28 days for this request
to be processed.
Access to the information we hold
You can request access to the personal information we hold about you by making a
request to the Hotfrog Group Privacy Officer via Contact us.
We will provide you with access unless we are legally authorised not to do so.
Changing and deleting the information we have about you
If at any time you wish to change personal information that is inaccurate or out
of date, please contact us by emailing our Hotfrog Group Privacy Officer at Contact us
. If you wish to have your personal information deleted,
please let us know in the same manner as referred to above.
We will take all reasonable steps to change or delete information in response to
such a request. If there is a reason that we cannot make that change or deletion,
we will inform you of that reason.
Storage and security of your personal information
Hotfrog Group will endeavour to take all reasonable steps to keep secure any information which
we hold about you, and to keep this information accurate and up to date. You should
note that the internet is not a secure method of transmitting information and, as
such, we are not responsible for the security of any information sent or received
over the internet.
Please note that Hotfrog Group may use overseas facilities including but not limited to in
the US and Australia, to store, process or back up its information. As a result,
we may transfer your personal information to our overseas facilities. However, this
does not change our commitment to keep your information secure.
Third party websites
Hotfrog Group websites contain links to websites that are not operated by Hotfrog Group and the contact
details for many businesses not operated by Hotfrog Group. These linked sites and profiled
businesses are not under the control of Hotfrog Group, and we are not responsible for the
conduct of those businesses. Before disclosing your personal information on any
other website or to any other company, we advise you to examine the Terms and Conditions
CatchBot is the web crawler for Hotfrog Group. CatchBot investigates websites for publicly
available information about companies. CatchBot is not designed to access or index
any personal or other information about individuals. However, if any personal information
is collected inadvertently through the use of CatchBot, that personal information
More information about CatchBot is available at www.catchbot.com.
information you can contact:
Hotfrog Group Privacy Officer at Contact us
Our commitment to being a leading provider of online business directory services
means that our business will continue to evolve as we introduce new services and
features. Because of this, from time to time, our policies will be reviewed and
and notify you by posting an updated version on each Hotfrog Group website. The amended Privacy
Policy will apply between us whether or not we have given you specific notice of