BookaBus Pte Ltd is a private bus management company collaborating with domestic bus providers offering via our website, a one-stop, real time booking medium that provides a quick and convenient process for our customers to secure their bus transportation needs. Collectively, we have at our disposal a pool of bus providers committing a sizable fleet amounting to approximately 80 buses of various capacities ranging from 11 seaters to 63 seaters that are available to meet our customer’s diverse requirements.
Apart from providing a hassle free and timely process of acquiring a bus service, BookaBus strives to present our customers with the most competitive quotes from the pool of collaborating providers ensuring that our customers are given a variety of fair options, and ultimately, ensuring that the choice always remains with the customer.
BookaBus places heavy emphasis on customer satisfaction. At BookaBus, we believe that merely completing the job does not constitute to a ‘job well done’, we measure our success with that of our customers, therefore, every customer is seen as unique and we contrive to tailor our services to their respective needs. Our booking process is designed to help identify and accept our customer’s input on their requirements allowing for specific instructions. The system also provides periodic updates ensuring that the customer is kept informed at all times giving them an ease of mind.
In line with the aforementioned beliefs of BookaBus, we seek to establish an enduring relationship with our customers providing a desirable and enjoyable relationship with each transaction. As such, in addition to tailoring the specific needs of our customers we deeply value the feedback and opinions of our customers to facilitate our continuous customer oriented business approach. Our friendly and resourceful Sales and Customer Support team are constantly ready to address any issues and enhance our relationship with our valued customers.