read about the health benefits of wine and vinegar, Grace Lim decided
to try her hand at making them for her husband, who was in poor health
at the time.
She quickly found she had a knack for making wine
and vinegars, as well as related products like jams and spreads. And
eventually, after many compliments from friends and family, she decided
to turn her hobby into a business.
She registered her business,
Glass of Joy, hired a professional designer to work on branding and
logo and rented a stall in a food centre to support the initial,
But there was one problem: The $28,000 a year licence fee to produce wine was prohibitive.
Ms Lim trawled the Internet in search of a government agency that could
help her. And after numerous phone calls, she was directed to the
Pro-Enterprise Panel (PEP).
In her submission to the PEP, she
urged Singapore Customs (SC) to 'review and reduce the fees to help
small businesses such as mine, especially in this difficult time'.
And SC did just that.
Winston Tay, head of schemes promotion and administration at SC, said:
'SC has always been supportive of entrepreneurial efforts in Singapore
and aims to work with businesses to help them realise their proposals,
especially small and medium-size enterprises (SMEs).'
learning more about Ms Lim's business model, which entailed producing
wine by 'simple fermentation in jars at a hawker stall', SC realised
that the scale of production and relatively simple manufacturing
process necessitated a customised solution, said Mr Tay.
worked with Ms Lim to introduce new internal controls and accounting
procedures, and was able to allow her a much lower licence fee of
$5,000 a year, reviewed annually.
'SC will strive even harder to
help crisis-hit businesses get through the downturn and partner them to
work out feasible solutions,' Mr Tay said.
Businesses that want to make a suggestion to the Pro-Enterprise Panel on how to cut red tape can do so at www.pep.gov.sg