reflects the hard work put in by its team of dental specialists, nurses, front desk managers and administrative staff to provide an excellent standard of care to its patients.
"Whenever we hire new staff, one question that we always ask them is "Who is the boss of the clinic?" The answer – Our patients/clients. Patients need to be the centre of what we do. We also need to keep the end goal in mind – long term, predictable results to improve their quality of life over a long period of time," says Dr Cheng.
In addition to providing cutting edge treatment, the Specialist Dental Group clinical team is active in conducting clinical research, teaching, speaking at conferences and publishing in professional journals. They have the most active professional publication record among all private dental practices in Singapore.
The strengths of SDG are four-fold:
1) Access to leading dental specialists from different specialty areas with one appointment without an additional consultation fee.
2) Digital x-rays and CT scans are available within seconds as they are taken onsite at the clinic’s dedicated imaging facilities.
3) The clinical team also has the ability to accommodate the tight schedule of their patients with dental treatment that suits their dental condition and time constraints
4) SDG’s active online presence and accessibility is unique in the Singapore healthcare industry – the clinic has an actively updated website, blog, Facebook page and Twitter account
Approximately over 50% of the clinic’s patients are either expatriates or international patients who fly into Singapore for dental and medical treatment. Historically, its international patients were mainly from Indonesia and Malaysia. However, with the growth of budget travel and the spread of the internet, more patients are coming to Singapore from Russia, Bangladesh, Australia, India, Hong Kong, Myanmar and Vietnam. Thus convenience and timely completion of treatment are important to them. With signature dental solutions such as Instant Implants,™ the NobelGuide Teeth-in-an-Hour procedure and Invisalign clear aligners, patients are able to receive the required treatment to suit their busy schedules.