In this practical, fun, learn-by-doing workshop, Shirley Taylor and
Alison Lester will share some powerful tools for helping you build
better relationships with bosses, colleagues and clients - and reap the
huge rewards these changes will bring.
Shirley and Alison also help you with your writing skills. You'll learn
the golden rules of writing and structuring your messages so you can
write great follow-up messages to the various scenarios discussed.
You'll see how easy it is to use e-mail to develop relationships and
take them forwards instead of back.